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Contact Us

At Heat Surge, we pride ourselves in both superior quality of product and top notch customer support. Our customer service team is trained to be both extremely knowledgeable about all of our products and also very helpful and considerate towards your questions and concerns. Please use any of the methods listed below to contact us at Heat Surge. Our professional staff will be more than happy to assist you with a purchase, or help you if you have questions. If you would prefer to receive an email reply, please use the email address on this page.

Customer Service

Mon – Fri: 9:00am – 5:30pm EST
Sat – Sun: CLOSED

Corporate Address

Heat Surge, LLC
8000 Freedom Ave
North Canton, Ohio 44720
Heat Surge Online Manual

8000 Freedom Ave North Canton, Ohio
Fireplace Model Amish-Crafted Hand-Built Mantle Hybrid-Thermic Heat Technology Fireless Flame Hi-Def Fireless Flame Safe to the Touch Auto ON/OFF Adjustable Heat Setting Remote Control Available
Roll-n-Glow EV.2
Accent EV.2
Portrait EV.2