Most orders ship within 2-4 business days* after they are processed, except when noted. Most domestic shipments arrive via UPS Ground, 3-7 business days after they are shipped.

Credit card orders are billed within 24 hours of shipment date, though an initial credit card authorization typically takes place the same business day an order is placed.

Heat Surge’s website and US direct retail businesses are operated within the continental US for customers within the US and therefore do not ship or bill to international addresses. Heat Surge delivers to street addresses (not P.O. Boxes or APO/FPO) in the continental US only.

*Business days are defined as Monday through Friday, except holidays.